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SMS/800, Inc. administers this database as the Number Administration and Service Center, as a subcontractor for the Federal Communications Commission (FCC). The SMS/800 database and RespOrg structure are used in the U.S. and Canada.
In March 2005, the United States Federal Communications Commission (FCC) made 8-1-1 the universal number for the 71 regional services that coordinate location services for underground public utilities in the U.S. [12] Before that time, each of these "call before you dig" services [13] had its own 800 number, and the FCC and others wanted to make it as easy as possible for everyone planning an ...
The FCC's mission, specified in Section One of the Communications Act of 1934 and amended by the Telecommunications Act of 1996 (amendment to 47 U.S.C. §151), is to "make available so far as possible, to all the people of the United States, without discrimination on the basis of race, color, religion, national origin, or sex, rapid, efficient, nationwide, and world-wide wire and radio ...
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The FCC established the Lifeline program in 1984 to provide qualified individuals with discounts on phone service. [14] In 1997, the FCC broadened the scope of the program under the 1997 Universal Service Order to make Lifeline more affordable for low-income households by raising the federal support amount. [ 14 ]
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Complaints filed between January 2019 and October 2023 ranged from the more superfluous — reports of rude customer service on a phone call — to the more severe — double charges for hefty ...
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