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  2. Real-time marketing - Wikipedia

    en.wikipedia.org/wiki/Real-time_marketing

    Real-time marketing is marketing performed "on-the-fly" to determine an appropriate or optimal approach to a particular customer at a particular time and place. It is a form of market research inbound marketing that seeks the most appropriate offer for a given customer sales opportunity, reversing the traditional outbound marketing (or interruption marketing) which aims to acquire appropriate ...

  3. Sales effectiveness - Wikipedia

    en.wikipedia.org/wiki/Sales_Effectiveness

    Sales effectiveness has historically been used to describe a category of technologies and consulting services aimed at helping companies improve their sales results. Many [ according to whom? ] companies are creating sales effectiveness functions and have even given people titles such as VP of Sales Effectiveness.

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Siebel introduced the first mobile CRM app called Siebel Sales Handheld in 1999. The idea of a stand-alone, cloud-hosted customer base was soon adopted by other leading providers at the time, including PeopleSoft (acquired by Oracle), [11] Oracle, SAP and Salesforce.com. [14] The first open-source CRM system was developed by SugarCRM in 2004 ...

  5. Enterprise resource planning - Wikipedia

    en.wikipedia.org/wiki/Enterprise_resource_planning

    Generally, three types of services are available to help implement such changes: consulting, customization, and support. [35] Implementation time depends on business size, number of modules, customization, the scope of process changes, and the readiness of the customer to take ownership for the project.

  6. Business process management - Wikipedia

    en.wikipedia.org/wiki/Business_process_management

    The Workflow Management Coalition, [6] BPM.com [7] and several other sources [8] use the following definition: Business process management (BPM) is a discipline involving any combination of modeling, automation, execution, control, measurement and optimization of business activity flows, in support of enterprise goals, spanning systems, employees, customers and partners within and beyond the ...

  7. Service-level agreement - Wikipedia

    en.wikipedia.org/wiki/Service-level_agreement

    An example is the EU–funded Framework 7 research project, SLA@SOI, [15] which is researching aspects of multi-level, multi-provider SLAs within service-oriented infrastructure and cloud computing, while another EU-funded project, VISION Cloud, [16] has provided results concerning content-oriented SLAs.

  8. Workday, Inc. - Wikipedia

    en.wikipedia.org/wiki/Workday,_Inc.

    Workday, Inc., is an American on‑demand (cloud-based) financial management, human capital management, and student information system software vendor. Workday was founded by David Duffield, founder and former CEO of ERP company PeopleSoft, along with former PeopleSoft chief strategist Aneel Bhusri, following Oracle's acquisition of PeopleSoft in 2005.

  9. Types of e-commerce - Wikipedia

    en.wikipedia.org/wiki/Types_of_e-commerce

    There are many types of e-commerce models, based on market segmentation, that can be used to conducted business online.The 6 types of business models that can be used in e-commerce include: [1] Business-to-Consumer (B2C), Consumer-to-Business (C2B), Business-to-Business (B2B), Consumer-to-Consumer (C2C), Business-to-Administration (B2A), and Consumer-to-Administration