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Microsoft 365 is a product family of productivity software, collaboration and cloud-based services owned by Microsoft.It encompasses online services such as Outlook.com, OneDrive, Microsoft Teams, programs formerly marketed under the name Microsoft Office (including applications such as Word, Excel, PowerPoint, and Outlook on Microsoft Windows, macOS, mobile devices, and on the web ...
For the current subscription-licenced suite colloquially known as "Microsoft Office", see Microsoft 365. Microsoft Office, or simply Office, is a family of client software, server software, and services developed by Microsoft. It was first announced by Bill Gates on August 1, 1988, at COMDEX in Las Vegas.
Viva Engage. Viva Engage (formerly Yammer) is an enterprise social networking service that is part of the Microsoft 365 family of products. [1][2][3] It is used mainly for private communication within organizations but is also used for networks spanning various organizations. Access to a Yammer network is determined by a user's Internet domain ...
Software as a service. Software as a service (SaaS / sæs / [1]) is a form of cloud computing in which the provider offers the use of application software to a client and manages all the physical and software resources used by the application. [2] The distinguishing feature of SaaS compared to other software delivery models is that it separates ...
Even if the free course offers similar content, the paid option feels more trustworthy because it signals investment and value. Thus, people often equate cost with quality, safety, and legitimacy."
Additionally, customer expectations are different, as outsourcing services to Microsoft is done to avoid problems. Thus, when issues arise, customers anticipate a rapid resolution by Microsoft. To meet these expectations, Microsoft has established dedicated BPOS and Office 365 support desks in the United States and Ireland for the EMEA region ...
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