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  2. Front office - Wikipedia

    en.wikipedia.org/wiki/Front_office

    The most common work for the front office worker will be a mix of getting in touch with customers and also helping out internally in the office. [2] Other simple tasks, like taking customers’ jackets or serving drinks to customers might also be part of the front office staff's job. [3]

  3. Receptionist - Wikipedia

    en.wikipedia.org/wiki/Receptionist

    The term front desk is used in many hotels for an administrative department where a receptionist's duties also may include room reservations and assignment, guest registration, cashier work, credit checks, key control, and mail and message service. Such receptionists are often called front desk clerks. Receptionists cover many areas of work to ...

  4. Night auditor - Wikipedia

    en.wikipedia.org/wiki/Night_auditor

    Hotels operate 24 hours a day, as such they typically continue to provide front desk services around the clock. The night auditor carries out the duties of the front desk agent (such as check ins, check outs, room changes, dealing with emergency situations, reservation and customer complaint handling) as well as performing wake up calls and providing concierge services and other duties carried ...

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  6. Secretary - Wikipedia

    en.wikipedia.org/wiki/Secretary

    Katie Johnson, left, personal secretary to the president of the United States, with Barack Obama at the White House in 2009 [1] [2] [3]. A secretary, administrative assistant, executive assistant, personal secretary, [4] or other similar titles is an individual whose work consists of supporting management, including executives, using a variety of project management, program evaluation ...

  7. Office administration - Wikipedia

    en.wikipedia.org/wiki/Office_administration

    Office administration (shortened as Office AD and abbreviated as OA) is a set of day-to-day activities or tasks that are related to the maintenance of an office building, financial planning, record keeping and billing, personal development, physical distribution and logistics, within an organization.