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  2. File:Conflict Resolution as Collective Responsibility ...

    en.wikipedia.org/wiki/File:Conflict_Resolution...

    You are free: to share – to copy, distribute and transmit the work; to remix – to adapt the work; Under the following conditions: attribution – You must give appropriate credit, provide a link to the license, and indicate if changes were made.

  3. Verbal self-defense - Wikipedia

    en.wikipedia.org/wiki/Verbal_self-defense

    It is a style of conflict management and resolution that involves treating the "attacker" as a partner rather than an adversary. The techniques practiced by aikidoka aim at restoring a balanced interpersonal dynamic and/or reaching a positive emotional result in an exchange .

  4. Conflict management - Wikipedia

    en.wikipedia.org/wiki/Conflict_management

    Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting.

  5. Conflict style inventory - Wikipedia

    en.wikipedia.org/wiki/Conflict_style_inventory

    A conflict style inventory is a written tool for gaining insight into how people respond to conflict. Typically, a user answers a set of questions about their responses to conflict and is scored accordingly. Most people develop a patterned response to conflict based on their life history and history with others.

  6. International Program in Conflict Resolution and Mediation

    en.wikipedia.org/wiki/International_Program_in...

    The International Program in Conflict Resolution and Mediation, founded in October 2009, teaches students from around the world the fundamentals of conflict resolution. [1] Consisting of three consecutive semesters, the International Program aims to provide students with the insight and skills needed to address the assessment, management, and ...

  7. I-message - Wikipedia

    en.wikipedia.org/wiki/I-message

    The Ohio Commission on Dispute Resolution and Conflict Management summarized this approach as follows: "A sender of a message can use a statement that begins with 'I' and expresses the sender's feelings, identifies the unwanted behavior, and indicates a willingness to resolve the dispute, without using 'you' statements or engaging in positional ...

  8. Reflective listening - Wikipedia

    en.wikipedia.org/wiki/Reflective_listening

    Reflective listening arose from Carl Rogers's school of client-centered therapy in counseling theory. [1]It is a practice of expressing genuine understanding in response to a speaker as opposed to word-for-word regurgitation. [1]

  9. Journal of Conflict Resolution - Wikipedia

    en.wikipedia.org/wiki/Journal_of_Conflict_Resolution

    The journal was established in 1957. In 1959, the journal was run by the Center for Research on Conflict Resolution at the University of Michigan in Ann Arbor. [2] When the Center closed in 1971 due to lack of funding, the journal was run by a team at Yale University. [2] Since 2009, the journal has been run by a team at the University of ...