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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    CRM systems that track and measure marketing campaigns over multiple networks, tracking customer analysis by customer clicks and sales. Some CRM software is available as a software as a service (SaaS), delivered via the internet and accessed via a web browser instead of being installed on a local computer. Businesses using the software do not ...

  3. eCRM - Wikipedia

    en.wikipedia.org/wiki/ECRM

    Individual personalization requires program changes. eCRM – Personalized individual views based on purchase history and preferences. Individual has ability to customize view. System focus. CRM – System (created for internal use) designed based on job function and products. Web applications designed for a single department or business unit.

  4. List of computing and IT abbreviations - Wikipedia

    en.wikipedia.org/wiki/List_of_computing_and_IT...

    PL/I—Programming Language One; PL/M—Programming Language for Microcomputers; PL/P—Programming Language for Prime; PLT—Power Line Telecommunications; PMM—POST Memory Manager; PNG—Portable Network Graphics; PnP—Plug-and-Play; PNRP—Peer Name Resolution Protocol; PoE—Power over Ethernet; PoS—Point of Sale; POCO—Plain Old Class ...

  5. Consumer relationship system - Wikipedia

    en.wikipedia.org/wiki/Consumer_relationship_system

    Consumer relationship systems (CRS) are specialized customer relationship management (CRM) software applications that are used to handle a company's dealings with its customers. [1] Current consumer relationship systems integrate the software with telephone and call recording systems as well as with corporate systems for input and reporting ...

  6. PeopleSoft - Wikipedia

    en.wikipedia.org/wiki/PeopleSoft

    PeopleSoft, Inc. was a company that provided human resource management systems (HRMS), financial management solutions (FMS), supply chain management (SCM), customer relationship management (CRM), and enterprise performance management (EPM) software, as well as software for manufacturing, and student administration to large corporations, governments, and organizations.

  7. CRM - Wikipedia

    en.wikipedia.org/wiki/CRM

    CRM may refer to: Publications ... Crew resource management or cockpit resource management, an aviation training program; Cultural resources management;

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