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  2. Norm of reciprocity - Wikipedia

    en.wikipedia.org/wiki/Norm_of_reciprocity

    The positive reciprocity norm is a common social expectation in which a person who helps another person can expect positive feedback whether in the form of a gift, a compliment, a loan, a job reference, etc. In social psychology, positive reciprocity refers to responding to a positive action with another positive action (rewarding kind actions).

  3. Reciprocity (social psychology) - Wikipedia

    en.wikipedia.org/wiki/Reciprocity_(social...

    Reciprocity is not only a strong determining factor of human behavior; it is a powerful method for gaining one's compliance with a request. The rule of reciprocity has the power to trigger feelings of indebtedness even when faced with an uninvited favor [16] irrespective of liking the person who executed the favor. [17]

  4. Feeling rules - Wikipedia

    en.wikipedia.org/wiki/Feeling_rules

    In spite of this baseless challenge to their authority, the black professor maintained their composure and adhered to the feeling rules demanded by the setting. [3] In a workplace, feeling rules are established and are expected to be followed, but there is a double standard on the feeling rules applied to the white workers versus black workers. [4]

  5. Emotions in the workplace - Wikipedia

    en.wikipedia.org/wiki/Emotions_in_the_workplace

    Positive emotions in the workplace help employees obtain favorable outcomes including achievement, job enrichment and higher quality social context". [2] " Negative emotions, such as fear , anger , stress , hostility , sadness , and guilt , however increase the predictability of workplace deviance ,", [ 3 ] and how the outside world views the ...

  6. Emotional self-regulation - Wikipedia

    en.wikipedia.org/wiki/Emotional_self-regulation

    Humour, an example of cognitive change, has been shown to be an effective emotion regulation strategy. Specifically, positive, good-natured humour has been shown to effectively up-regulate positive emotion and down-regulate negative emotion. On the other hand, negative, mean-spirited humour is less effective in this regard. [47]

  7. Emotion classification - Wikipedia

    en.wikipedia.org/wiki/Emotion_classification

    For example, a positive valence would shift the emotion up the top vector and a negative valence would shift the emotion down the bottom vector. [11] In this model, high arousal states are differentiated by their valence, whereas low arousal states are more neutral and are represented near the meeting point of the vectors.

  8. Positive affectivity - Wikipedia

    en.wikipedia.org/wiki/Positive_affectivity

    Positive affectivity (PA) is a human characteristic that describes how much people experience positive affects (sensations, emotions, sentiments); and as a consequence how they interact with others and with their surroundings. [1] People with high positive affectivity are typically enthusiastic, energetic, confident, active, and alert.

  9. Emotional labor - Wikipedia

    en.wikipedia.org/wiki/Emotional_labor

    For example, one may associate a family picture with feeling happy and think about said picture whenever attempting to feel happy. Within bodily emotion work, one attempts to change physical symptoms in order to create a desired emotion. [5] For example, one may attempt deep breathing in order to reduce anger.