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  2. Likert scale - Wikipedia

    en.wikipedia.org/wiki/Likert_scale

    The neutral option can be seen as an easy option to take when a respondent is unsure, and so whether it is a true neutral option is questionable. A 1987 study found negligible differences between the use of "undecided" and "neutral" as the middle option in a five-point Likert scale. [11] Likert scales may be subject to distortion from several ...

  3. Willingness to recommend - Wikipedia

    en.wikipedia.org/wiki/Willingness_to_recommend

    The usual measures of willingness to recommend involve a survey with a set of statements using a Likert Technique or scale. The customer is asked to indicate how willing they are to make a recommendation (of a brand, service, etc.) to others. Their willingness is generally measured on a five-point scale.

  4. Social Support Questionnaire - Wikipedia

    en.wikipedia.org/wiki/Social_Support_Questionnaire

    The SSQ respondents use a 6 -point Likert scale to indicate their degree of satisfaction with the support from the above people ranging from "1 - very dissatisfied" to "6 - very satisfied". [ 2 ] The Social Support Questionnaire has multiple short forms such as the SSQ3 and the SSQ6.

  5. Interpersonal Reactivity Index - Wikipedia

    en.wikipedia.org/wiki/Interpersonal_Reactivity_Index

    IRI s a self-report comprising 28-items answered on a 5-point Likert scale ranging from "Does not describe me well" to "Describes me very well". The four subscales [1] are: Perspective Taking – the tendency to spontaneously adopt the psychological point of view of others.

  6. Questionnaire construction - Wikipedia

    en.wikipedia.org/wiki/Questionnaire_construction

    Scaled questions – Responses are graded on a continuum (e.g.: rate the appearance of the product on a scale from 1 to 10, with 10 being the most preferred appearance). Examples of types of scales include the Likert scale, semantic differential scale, and rank-order scale. (See scale for further information)

  7. Rating scale - Wikipedia

    en.wikipedia.org/wiki/Rating_scale

    A rating scale is a set of categories designed to obtain information about a quantitative or a qualitative attribute. In the social sciences , particularly psychology , common examples are the Likert response scale and 0-10 rating scales, where a person selects the number that reflecting the perceived quality of a product .

  8. Psychological Capital Questionnaire - Wikipedia

    en.wikipedia.org/wiki/Psychological_Capital...

    All PCQ scales are scored using a 6-point Likert scale. Each scale measures its own unique dimension of PsyCap. An overall PsyCap score is calculated by taking the mean of all the items in the PCQ. Scales include reverse-scored items. The 6-point Likert scale for all PCQ scales is as follows: Strongly Disagree; Disagree; Somewhat Disagree ...

  9. Values in Action Inventory of Strengths - Wikipedia

    en.wikipedia.org/wiki/Values_in_Action_Inventory...

    Participants respond according to a five-point Likert scale ranging from (1=very much unlike me, 5=very much like me). [5] Sample items include “I find the world a very interesting place”, which gauges curiosity, and “I always let bygone be bygones”, which gauges forgiveness.