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Back office workers at a company in London. A back office in most corporations is where work that supports front office work is done. The front office is the "face" of the company and is all the resources of the company that are used to make sales and interact with customers and clients.
Back-office software is distinct from front-office software, which typically refers to customer relationship management (CRM) software used for managing sales, marketing, and other customer-centric activities. [3] Back-office software solutions have evolved with the emergence of cloud-based software as a service (SaaS). Several back-office ...
The front office is the part of a company that comes in contact with clients, such as the marketing, sales, and service departments. [1] The term has more specific meaning in different industries. Types
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In telecommunication, the front can be considered a device or service, while the back is the infrastructure that supports provision of service. A rule of thumb is that the client-side (or "frontend") is any component manipulated by the user. The server-side (or "backend") code usually resides on the server, often far removed physically from the ...
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In honor of AOL's 35th birthday on May 24, we're taking a look back at some of the company's definitive moments, like history-breaking mergers and record-breaking numbers, and how it shaped the ...