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A general sales agent is a sales agent for an airline company who is authorized to sell travel tickets and assist the public with travel-related needs. [ 1 ] [ 2 ] [ 3 ] Its duties also include performing tasks that aid in the company's achievement of its sales objectives.
Flying can be a hassle. But buying the wrong plane ticket makes it even worse. There are few things worse than air travel mishaps, such as missed connection flights, missing luggage, or fighting ...
Since airline reservation systems are business critical applications, and they are functionally quite complex, the operation of an in-house airline reservation system is relatively expensive. Prior to deregulation [clarification needed], airlines owned their own reservation systems with travel agents subscribing to them. Today, the GDS are run ...
[citation needed] Agents have a variety of duties depending on the size of the airline, including making boarding announcements, assigning seats, handling standby passengers, monitoring jet way doors during boarding and disembarkation, and assisting in customer service duties.
A team was set up consisting of IBM engineers led by John Siegfried and a large number of American Airlines' staff led by Malcolm Perry, taken from booking, reservations, and ticket sales, calling the effort the Semi-Automated Business Research Environment, or SABRE. [citation needed] A formal development arrangement was signed in 1957.
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Airlines normally preset the selling rates for these fares for sale to sub-agents and to end customers, thereby ensuring that the fares are not undercut. Consolidators most commonly operate in international markets. [2] In domestic markets, they typically only offer business class and first class tickets.
People cannot “resell a ticket or advertise a ticket for resale, unless either: the ticket is in the possession or constructive possession of the reseller [or] the reseller has a written ...