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  2. Employment Development Department - Wikipedia

    en.wikipedia.org/wiki/Employment_Development...

    In California, the Employment Development Department (EDD) is a department of the state government that administers Unemployment Insurance (UI), Disability Insurance (DI), and Paid Family Leave (PFL) programs. The department also provides employment service programs and collects the state's labor market information and employment data.

  3. List of California state agencies - Wikipedia

    en.wikipedia.org/wiki/List_of_California_state...

    Employment Development Department (EDD) Employment Training Panel (ETP) Energy Commission, California (CEC) Energy Infrastructure Safety, Office of (OEIS) Engineers, Land Surveyors, and Geologists, Board of Professional (BPELSG) Environmental Health Hazard Assessment, Office of (OEHHA) Environmental Protection Agency (CALEPA) Equalization ...

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  8. Rate center - Wikipedia

    en.wikipedia.org/wiki/Rate_center

    Occasionally, an adjacent pair of locations will be a toll call just by being located on opposite sides of an arbitrary rate center boundary. In some cases, multiple rate centers within the same newly amalgamated municipality are long distance to each other, as was the case when Hull, Quebec and its suburbs Aylmer and Gatineau were amalgamated ...

  9. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]