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  2. ServiceNow - Wikipedia

    en.wikipedia.org/wiki/ServiceNow

    ServiceNow, Inc. is an American software company based in Santa Clara, California, that supplies a cloud computing platform for the creation and management of automated business workflows. It is used predominantly for the automation of information technology process, for example, the reporting and resolution of issues impacting an organization ...

  3. Sales force management system - Wikipedia

    en.wikipedia.org/wiki/Sales_force_management_system

    Salesforce management systems (also sales force automation systems (SFA)) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system, in which case they are often called CRM systems

  4. Request for information - Wikipedia

    en.wikipedia.org/wiki/Request_for_Information

    A request for information (RFI) is a common business process whose purpose is to collect written information about the capabilities of various suppliers. [1] Normally it follows a format that can be used for comparative purposes. An RFI is primarily used to gather information to help make a decision on what steps to take next.

  5. Configuration management database - Wikipedia

    en.wikipedia.org/wiki/Configuration_management...

    The CMDB is a fundamental component of ITIL framework's Configuration Management process. CMDBs are used to keep track of the state of assets such as products, systems, software, facilities, people as they exist at specific points in time, and the relationship between all assets.

  6. Middleware - Wikipedia

    en.wikipedia.org/wiki/Middleware

    Distributed computing system middleware can loosely be divided into two categories—those that provide human-time services (such as web request servicing) and those that perform in machine-time. This latter middleware is somewhat standardized through the Service Availability Forum [ 9 ] and is commonly used in complex, embedded systems within ...

  7. List of HTTP header fields - Wikipedia

    en.wikipedia.org/wiki/List_of_HTTP_header_fields

    The length of the request body in octets (8-bit bytes). Content-Length: 348: Permanent RFC 9110: Content-MD5: A Base64-encoded binary MD5 sum of the content of the request body. Content-MD5: Q2hlY2sgSW50ZWdyaXR5IQ== Obsolete [15] RFC 1544, 1864, 4021: Content-Type: The Media type of the body of the request (used with POST and PUT requests).

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