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ICICI Bank Limited is an Indian multinational bank and financial services company headquartered in Mumbai with a registered office in Vadodara.It offers a wide range of banking and financial services for corporate and retail customers through various delivery channels and specialized subsidiaries in the areas of investment banking, life, non-life insurance, venture capital and asset management.
In 2001, Bank of America became the first bank to top 3 million online banking customers, more than 20% of its customer base. [11] In comparison, larger national institutions, such as Citigroup claimed 2.2 million online relationships globally, while J.P. Morgan Chase estimated it had more than 750,000 online banking customers.
3i Infotech Ltd (established as ICICI Infotech Ltd) is a global information technology company headquartered in Navi Mumbai, India.Founded in 1993, it provides a comprehensive range of IT services, including digital transformation, cloud services, cybersecurity, and application development, across various industries such as BFSI (Banking, Financial Services, and Insurance), healthcare ...
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Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.
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The company was incorporated in 1999, under the Companies Act, 1956 as a wholly owned subsidiary of ICICI Bank. [11] [12] It was created by ICICI Bank to focus as a separate entity dedicated to provide housing finance. [13] ICICI HFC is registered with National Housing Bank.