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According to the report, overall complaints about air travel rose to 9,542 in the six-month period between January and June 2015, up 20 percent from the same period in 2014 (when 7,935 complaints ...
Wednesday's fatal aircraft collision over Washington, DC, is a nightmare scenario that aviation experts have been warning about. As BI's senior aviation reporter Taylor Rains writes, pilots and ...
A Department of Transportation investigation of complaints made between 2019 and 2023 found American Airlines unsafely assisted passengers, sometimes resulting in injuries, and didn’t help ...
FlyersRights partnered with Travelers United to file an amicus curiae brief with the Supreme Court on December 20, 2016, in support of an injured passenger's appeal in Von Schoenebeck v. KLM. [26] In December 2019, FlyersRights.org sued the FAA for failure to respond to a Freedom of Information Act request for documents related to the FAA's ...
In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
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The ASO's use of excessive force caused the passenger to hit his face on an armrest, resulting in the passenger sustaining a concussion, a broken nose, and the loss of two teeth. OIG's investigation also established that the second ASO made misleading statements in two reports and the third ASO made material omissions in a report, regarding the ...
If you lodged a complaint to an airline about its performance this year, you are far from alone. U.S. airlines saw a massive increase in passenger complaints the first half of 2022 Skip to main ...