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A computer repair technician is a person who repairs and maintains computers and servers. The technician 's responsibilities may extend to include building or configuring new hardware , installing and updating software packages, and creating and maintaining computer networks .
These certifications are designed for IT professionals who support Mac OS X or who perform Mac OS X desktop support and troubleshooting, such as help desk staff, system administrators, service technicians, and service desk personnel. Each certification is specific to the version of OS X it relates to; an administrator who was qualified as ACTC ...
The Microsoft Certified Application Specialist certification series were the certifications introduced for the Microsoft Office 2007 suite, allowing credential holders to demonstrate expertise in products such as Microsoft Word, Excel, PowerPoint. [8]
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Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers, online chat and email. [1] Many companies provide discussion boards for users to provide support to other users, decreasing load and cost on these ...
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