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“Adobe trapped customers into year-long subscriptions through hidden early termination fees and numerous cancellation hurdles,” FTC Consumer Protection Director Samuel Levine said in a statement.
The U.S. Justice Department and the FTC filed a lawsuit Monday against Adobe and two of its execs, alleging that they imposed a hidden early termination fee on millions of online subscribers and ...
A federal lawsuit alleges that Adobe misleads subscribers by hiding its cancellation fees until it’s time to dissuade them from leaving Adobe behind.
The company has long been the dominant tech firm in design and creative software, [8] [9] despite attracting criticism for its policies and practices particularly around Adobe Creative Cloud's switch to subscription only pricing and its early termination fees for its most promoted Creative Cloud plan, the latter of which attracted a joint civil ...
Termination fees are common to service industries such as cellular telephone service, subscription television, and so on, where they are often known as early termination fees. For instance, a customer who purchases cellular phone service might sign a two-year contract, which might stipulate a $ 350 fee if the customer breaks the contract.
The FTC sues Adobe Inc., accusing it of illegally hiding termination fees for its Creative Cloud software subscriptions which includes Adobe Photoshop as well as in subscriptions for Adobe Acrobat. [312] June 18 EV startup Fisker files for Chapter 11 bankruptcy and begins selling its assets. [313]
(Reuters) -The U.S. government sued Adobe on Monday, accusing the Photoshop and Acrobat maker of harming consumers by concealing hefty termination fees in its most popular subscription plan, and ...
On May 23, 2014, Apple, Google, Intel, and Adobe agreed to settle for $324.5 million. Lawyers sought 25% in attorneys' fees, plus expenses of as much as $1.2 million, according to the filing. Additional award payments of $80,000 were sought for each named plaintiff who served as a class representative. [18]