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Workplace aggression is a specific type of aggression which occurs in the workplace. [1] [2] Workplace aggression is any type of hostile behavior that occurs in the workplace. [3] [1] [4] It can range from verbal insults and threats to physical violence, and it can occur between coworkers, supervisors, and subordinates.
Coercion involves compelling a party to act in an involuntary manner through the use of threats, including threats to use force against that party. [1] [2] [3] It involves a set of forceful actions which violate the free will of an individual in order to induce a desired response.
Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...
Workplace communication is the process of communicating and exchanging information (both verbal and non-verbal) between one person/group and another person/group within an organization. It includes e-mails, text messages, notes, calls, etc. [ 1 ] Effective communication is critical in getting the job done, as well as building a sense of trust ...
Organizational commitment predicts work variables such as turnover, organizational citizenship behavior, and job performance. Some of the factors such as role stress, empowerment, job insecurity and employability, and distribution of leadership have been shown to be connected to a worker's sense of organizational commitment.
Work etiquette is a code that governs the expectations of social behavior in a workplace. This code is put in place to "respect and protect time, people, and processes." [1] There is no universal agreement about a standard work etiquette, which may vary from one environment to another. Work etiquette includes a wide range of aspects such as ...
Abusive supervision is defined as the "subordinates' perceptions of the extent to which their supervisors engage in the sustained display of hostile verbal and nonverbal behaviors". [5] This could be when supervisors ridicule their employees, give them the silent treatment , remind them of past failures, fail to give proper credit, wrongfully ...
Non-manipulative influence is generally perceived to be harmless and it is not seen as unduly coercive to the individual's right of acceptance or rejection of influence. [9] Persuasion is the ability to move others to a desired action, usually within the context of a specific goal.