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  2. Team leader - Wikipedia

    en.wikipedia.org/wiki/Team_leader

    In some militaries, notably the United States Army and United States Marine Corps, a team leader is the non-commissioned officer in charge of a fireteam.As the fireteam is the lowest echelon of organization in the military structure, by extension team leaders (or when applicable, assistant team leaders) are the first-line supervisors in the military. [4]

  3. Matrix management - Wikipedia

    en.wikipedia.org/wiki/Matrix_management

    A matrix organization. Matrix management is an organizational structure in which some individuals report to more than one supervisor or leader—relationships described as solid line or dotted line reporting, also understood in context of vertical, horizontal & diagonal communication in organisation for keeping the best output of product or services.

  4. Sales and operations planning - Wikipedia

    en.wikipedia.org/wiki/Sales_and_operations_planning

    APICS defines S&OP as the "function of setting the overall level of manufacturing output (production plan) and other activities to best satisfy the current planned levels of sales (sales plan and/or forecasts), while meeting general business objectives of profitability, productivity, competitive customer lead times, etc., as expressed in the ...

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  6. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [12] There is also economic benefit to the firm.

  7. Wave Chow - Wikipedia

    en.wikipedia.org/wiki/Wave_Chow

    Wave is a prolific columnist for Hong Kong Economic Journal, [1] Economic Digest, [2] and the ETNet [3] with topics including wealth management, insurance, MPF, team management, sales skills, workplace and communication. His main purpose is to raise awareness of wealth management for the general public through this expertise and thus make the ...

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