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  2. Problem statement - Wikipedia

    en.wikipedia.org/wiki/Problem_statement

    A problem statement is a description of an issue to be addressed, or a condition to be improved upon. It identifies the gap between the current problem and goal. The first condition of solving a problem is understanding the problem, which can be done by way of a problem statement.

  3. Issue log - Wikipedia

    en.wikipedia.org/wiki/Issue_Log

    Issue type: what knowledge domain the issue belongs to. (E.g. IT infrastructure, IT application, etc.) Issue priority: it determines which issue is the most urgent and should be solved first. (E.g. the priorities may encompass Immediate, Soon, Later, etc.) Issue severity: how bad the consequence would be if the issue is left unsolved. (E.g. the ...

  4. Problem solving - Wikipedia

    en.wikipedia.org/wiki/Problem_solving

    The former is an example of simple problem solving (SPS) addressing one issue, whereas the latter is complex problem solving (CPS) with multiple interrelated obstacles. [1] Another classification of problem-solving tasks is into well-defined problems with specific obstacles and goals, and ill-defined problems in which the current situation is ...

  5. Issue network - Wikipedia

    en.wikipedia.org/wiki/Issue_network

    Issue networks are an alliance of various interest groups and individuals who unite in order to promote a common cause or agenda in a way that influences government policy. Issue networks can be either domestic or international in scope depending on their collective goal.

  6. Software bug - Wikipedia

    en.wikipedia.org/wiki/Software_bug

    Tools are often used to track bugs and other issues with software. Typically, different tools are used by the software development team to track their workload than by customer service to track user feedback. [17] A tracked item is often called bug, defect, ticket, issue, feature, or for agile software development, story or epic.

  7. Framing (social sciences) - Wikipedia

    en.wikipedia.org/wiki/Framing_(social_sciences)

    The term "escalation" to describe an increase in American troop-levels in Iraq in 2007 implied that the United States deliberately increased the scope of conflict in a provocative manner and possibly implies that U.S. strategy entails a long-term military presence in Iraq, whereas "surge" framing implies a powerful but brief, transitory ...

  8. Troubleshooting - Wikipedia

    en.wikipedia.org/wiki/Troubleshooting

    Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system.It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again.

  9. User error - Wikipedia

    en.wikipedia.org/wiki/User_error

    Another similar term used in the United States military is "operator headspace and timing issue" or "OHT," borrowing terminology related to the operation of the M2 Browning machine gun. [ 17 ] "(It's a) carbon based error", indicates a user problem (as humans are a carbon-based life-form), as opposed to a silicon one.