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  2. Tables (Google) - Wikipedia

    en.wikipedia.org/wiki/Tables_(Google)

    Tables can be shared, opened, and edited by multiple users simultaneously and users are able to see field-by-field changes as collaborators make edits. All changes to table records are automatically saved to Google's servers, and a change history for records are automatically kept so past edits may be viewed and reverted to.

  3. Comparison of CRM systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_CRM_systems

    Ascensio System SIA 10.5.1 December 2019 GPLv3, SaaS: ASP.NET yes Windows Microsoft SQL Server, Amazon Server 2010 Tryton: Tryton 5.6 May 2020 GPLv3: Python, JavaScript no Cross-platform PostgreSQL, MySQL, SQLite: 2008 WORKetc: Daniel Barnett v4.0 2013 SaaS: C#, .NET no Windows Microsoft SQL Server, Amazon Server 2009 Zoho CRM: Zoho CRM Zoho ...

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    CRM systems that track and measure marketing campaigns over multiple networks, tracking customer analysis by customer clicks and sales. Some CRM software is available as a software as a service (SaaS), delivered via the internet and accessed via a web browser instead of being installed on a local computer. Businesses using the software do not ...

  5. Comparison of mobile CRM systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_Mobile_CRM...

    The market for mobile CRM applications is currently seeing record growth as new products and services around mobile CRM are being developed. The benefits of mobile CRM application have been demonstrated in a paper by Grandhi & Chugh (2012) through the case of Dow Corning and DirecTV where the introduction of SAP CRM system helped to improve their customer relations. [1]

  6. Consumer relationship system - Wikipedia

    en.wikipedia.org/wiki/Consumer_relationship_system

    Consumer relationship systems (CRS) are specialized customer relationship management (CRM) software applications that are used to handle a company's dealings with its customers. [1] Current consumer relationship systems integrate the software with telephone and call recording systems as well as with corporate systems for input and reporting ...

  7. eCRM - Wikipedia

    en.wikipedia.org/wiki/ECRM

    System interface. CRM – Implements the use of ERP systems, emphasis is on the back-end. eCRM – Geared more toward front end, which interacts with the back-end through use of ERP systems, data warehouses, and data marts. System overhead (client computers) CRM – The client must download various applications to view the web-enabled applications.

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