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  2. ServiceNow - Wikipedia

    en.wikipedia.org/wiki/ServiceNow

    ServiceNow, Inc. is an American software company based in Santa Clara, California, that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Founded in 2003 by Fred Luddy , ServiceNow is listed on the New York Stock Exchange and is a constituent of the Russell 1000 Index and S&P 500 Index . [ 2 ]

  3. Service catalog - Wikipedia

    en.wikipedia.org/wiki/Service_Catalog

    A service catalog (or catalogue), is an organized and curated collection of business and information technology services within an enterprise.. Service catalogs are knowledge management tools which designate subject matter experts (SMEs) who answer questions and requests related to the listed service.

  4. Software asset management - Wikipedia

    en.wikipedia.org/wiki/Software_asset_management

    Product catalog tools capture product-specific information such as name, edition, version and license agreement types as well as other key top-level information for products used within the business. This information normalizes product naming conventions within the organization and allows mapping between other technology and tools used in the ...

  5. Peregrine Systems - Wikipedia

    en.wikipedia.org/wiki/Peregrine_Systems

    The legacy of his investments has been focused on ITSM software packages with the most recent investments made in ServiceNow. [5] Peregrine had offices in the Americas, Europe and Asia Pacific and grew its product line rapidly both organically and via acquisitions, including Harbinger Corporation in 2000, [6] [7] and Remedy Corporation in 2001 ...

  6. Fred Luddy - Wikipedia

    en.wikipedia.org/wiki/Fred_Luddy

    Luddy founded ServiceNow two weeks before his 50th birthday, "I couldn't wait, because there was something psychologically that said I couldn't start a company at 50." [ 2 ] Luddy stepped down as CEO of ServiceNow in 2011, then focused on product development, and moved to an advisory role in 2016.

  7. ITIL - Wikipedia

    en.wikipedia.org/wiki/ITIL

    ITIL (previously and also known as Information Technology Infrastructure Library) is framework with set of practices (previously processes) for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.

  8. List of BPMN 2.0 engines - Wikipedia

    en.wikipedia.org/wiki/List_of_BPMN_2.0_engines

    Product Name Version Release Date BPMN 2.0 Core Support [1] [Note 1] Deployable Process Definition Language Framework First BPMN 2.0 Release Date [Note 2] License ActiveVOS

  9. HP Service Manager software - Wikipedia

    en.wikipedia.org/wiki/HP_Service_Manager_software

    Service Manager is an ITSM Tool using the ITIL framework providing a web interface for corporate changes, releases and interactions (request fulfillment) supported by a Service catalog and CMDB. For a summary of the functionality, screenshots, data sheets, white papers and more information refer to the sources listed above.