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ServiceNow (NYSE: NOW) Q4 2024 Earnings Call ... connecting data across more than 6,000 applications and catalog items, processing over 250,000 requests monthly to improve decision-making and ...
ServiceNow, Inc. is an American software company based in Santa Clara, California, that supplies a cloud computing platform for the creation and management of automated business workflows. It is used predominantly for the automation of information technology process, for example, the reporting and resolution of issues impacting am organization ...
Product catalog tools capture product-specific information such as name, edition, version and license agreement types as well as other key top-level information for products used within the business. This information normalizes product naming conventions within the organization and allows mapping between other technology and tools used in the ...
Service catalogs are implemented in a manner that facilitate the registration, discovery, request, execution, and tracking of desired services for catalog users. Each service within the catalog typically includes traits and elements such as: Clear ownership of and accountability for the service (a person and often an organization).
The legacy of his investments has been focused on ITSM software packages with the most recent investments made in ServiceNow. [5] Peregrine had offices in the Americas, Europe and Asia Pacific and grew its product line rapidly both organically and via acquisitions, including Harbinger Corporation in 2000, [6] [7] and Remedy Corporation in 2001 ...
Service Manager is an ITSM Tool using the ITIL framework providing a web interface for corporate changes, releases and interactions (request fulfillment) supported by a Service catalog and CMDB. For a summary of the functionality, screenshots, data sheets, white papers and more information refer to the sources listed above.
COTS product is procured and stored in the DML with asset status ‘procured’. If new, the product is added to the Approved Products Catalogue. In-house created application source code is managed directly in the software configuration management repository. If COTS product or gold build is being packaged, media is extracted from the DML.
M365 commercial products revenue increased 13%, significantly ahead of expectations, driven by higher-than-expected transactional purchasing with the launch of Office 2024 as well as the Windows ...