Ads
related to: it support specialist resume pdf download
Search results
Results From The WOW.Com Content Network
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
An IT specialist, computer professional, or an IT professional may be: a person working in the field of information technology; a person who has undergone training in a computer-field-related colleges, universities and computer institutes; or; a person who has proven extensive knowledge in the area of computing.
An information technology generalist is a technology professional proficient in many facets of information technology without any specific specialty. Furthermore, an IT generalist is generally considered to possess general business knowledge and soft skills allowing them to be adaptable in a wide array of work environments. [1]
Computer technicians work in a variety of settings, encompassing both the public and private sectors.Because of the relatively brief existence of the profession, institutions offer certificate and degree programs designed to prepare new technicians, but computer repairs are frequently performed by experienced and certified technicians who have little formal training in the field.
Information systems technicians operate and maintain information systems, facilitating system utilization.In many companies, these technicians assemble data sets and other details needed to build databases.
Microsoft Certified Application Specialist [ edit ] The Microsoft Certified Application Specialist certification series were the certifications introduced for the Microsoft Office 2007 suite, allowing credential holders to demonstrate expertise in products such as Microsoft Word, Excel, PowerPoint. [ 8 ]