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  2. Communications training - Wikipedia

    en.wikipedia.org/wiki/Communications_training

    Communications training or communication skills training refers to various types of training to develop necessary skills for communication. Effective communication is vital for the success in various situations. Individuals undergo communications training to develop and improve communication skills related to various roles in organizations ...

  3. Thomas Gordon (psychologist) - Wikipedia

    en.wikipedia.org/wiki/Thomas_Gordon_(psychologist)

    These skills include active listening, I-messages and No-Lose Conflict Resolution. He first applied some of these methods in the 1950s as a consultant to business organizations. Then in 1962, he introduced Parent Effectiveness Training (P.E.T.), a course recognized as the first skill-based training program for parents. He taught the first class ...

  4. Email management - Wikipedia

    en.wikipedia.org/wiki/Email_management

    An email management system consists of various components to handle different phases of the email management process. [15] These components include: Email ticketing system - One of the key tasks performed by email management systems is to allocate reference numbers to all incoming emails. This process is known as ticketing.

  5. Media richness theory - Wikipedia

    en.wikipedia.org/wiki/Media_richness_theory

    MRT is used to rank and evaluate the richness of certain communication media, such as phone calls, video conferencing, and email. For example, a phone call cannot reproduce visual social cues such as gestures which makes it a less rich communication media than video conferencing , which affords the transmission of gestures and body language .

  6. Workplace communication - Wikipedia

    en.wikipedia.org/wiki/Workplace_communication

    Effective communication, also called open communication, prevents barriers from forming among individuals within companies that might impede progress in striving to reach a common goal. For businesses to function as desired, managers and lower-level employees must be able to interact clearly and effectively with each other through verbal ...

  7. Professional communication - Wikipedia

    en.wikipedia.org/wiki/Professional_communication

    Communication skills are critical in practically all workplaces, and many day-to-day tasks performed at work are related to the field in some way. Examples of professional communication in the workplace could include emails, faxes, meetings, memos, or PowerPoint presentations, all of which may be deemed essential to completing work and ...

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