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  2. Empathy map - Wikipedia

    en.wikipedia.org/wiki/Empathy_Map

    An empathy map is a widely-used visualization tool within the field of user experience design and human–computer interaction practice. In relation to empathetic design, the primary purpose of an empathy map is to bridge the understanding of the end user. Within context of its application, this tool is used to build a shared understanding of ...

  3. Design thinking - Wikipedia

    en.wikipedia.org/wiki/Design_thinking

    Natasha Iskander criticized a certain conception of design thinking for reaffirming "the privileged role of the designer" at the expense of the communities that the designer serves, and argued that the concept of "empathy" employed in some formulations of design thinking ignores critical reflection on the way identity and power shape empathetic ...

  4. Empathic design - Wikipedia

    en.wikipedia.org/wiki/Empathic_design

    The following examples demonstrate cases where empathic design was applied to the new product development process successfully. Design Continuum of Milan, Italy, designed a series of baby bottles by using empathic design techniques where a team of designers collected data on user needs by observing kids in kindergartens and immersing themselves in the homes of some first-time mothers.

  5. Human-centered design - Wikipedia

    en.wikipedia.org/wiki/Human-centered_design

    Human-centered design has its origins at the intersection of numerous fields including engineering, psychology, anthropology and the arts. As an approach to creative problem-solving in technical and business fields its origins are often traced to the founding of the Stanford University design program in 1958 by Professor John E. Arnold who first proposed the idea that engineering design should ...

  6. User-centered design - Wikipedia

    en.wikipedia.org/wiki/User-centered_design

    User-centered design (UCD) or user-driven development (UDD) is a framework of processes in which usability goals, user characteristics, environment, tasks and workflow of a product, service or brand are given extensive attention at each stage of the design process.

  7. Social skills - Wikipedia

    en.wikipedia.org/wiki/Social_skills

    Social skills are the tools that enable people to communicate, learn, ask for help, get needs met in appropriate ways, get along with others, make friends, develop healthy relationships, protect themselves, and in general, be able to interact with the society harmoniously. [1]

  8. Nonviolent Communication - Wikipedia

    en.wikipedia.org/wiki/Nonviolent_Communication

    The model had evolved to its present form (observations, feelings, needs and requests) by 1992. Since the late 2000s, there has been more emphasis on self-empathy as a key to the model's effectiveness. Another shift in emphasis, since 2000, has been the reference to the model as a process.

  9. Empathising–systemising theory - Wikipedia

    en.wikipedia.org/wiki/Empathising–systemising...

    E–S theory was developed by psychologist Simon Baron-Cohen in 2002, [10] as a reconceptualization of cognitive sex differences in the general population. This was done in an effort to understand why the cognitive difficulties in autism appeared to lie in domains in which he says on average females outperformed males, along with why cognitive strengths in autism appeared to lie in domains in ...