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In product development, an end user (sometimes end-user) [a] is a person who ultimately uses or is intended to ultimately use a product. [ 1 ] [ 2 ] [ 3 ] The end user stands in contrast to users who support or maintain the product, [ 4 ] such as sysops , system administrators , database administrators, [ 5 ] information technology (IT) experts ...
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.
User innovation refers to innovation by intermediate users (e.g. user firms) or consumer users (individual end-users or user communities), rather than by suppliers (producers or manufacturers). [1] This is a concept closely aligned to co-design and co-creation , and has been proven to result in more innovative solutions than traditional ...
Most end users consume only the SaaS product and do not have to worry about the technical complexity of the physical hardware and operating system. [8] Because cloud resources can be accessed without any human interactions, SaaS customers are provided with the abstraction of limitless computing resources, while economy of scale drives down the ...
End user – The initial and ongoing satisfaction of the end user is the goal of every business. Customer satisfaction is achieved when superior customer value is delivered. Establishing a lasting business relationship will lead to future sales. Price and quality are the most important factors in a consumer purchase.
an end user or ultimate customer who does not re-sell the things bought but is the actual consumer or an agent such as a Purchasing officer for the consumer. [8] [1] A customer may or may not also be a consumer, but the two notions are distinct. [8] [1] A customer purchases goods; a consumer uses them.
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A user is a person who utilizes a computer or network service. A user often has a user account and is identified to the system by a username (or user name). [a] Some software products provide services to other systems and have no direct end users.