Search results
Results From The WOW.Com Content Network
The term "soft skills" was created by the U.S. Army in the late 1960s. It refers to any skill that does not employ the use of machinery. The military realized that many important activities were included within this category, and in fact, the social skills necessary to lead groups, motivate soldiers, and win wars were encompassed by skills they had not yet catalogued or fully studied.
Active listening skills, including but not limited to eye contact, no distractions, and clarity seeking, round out these techniques by engaging in an active, respectful, and attentive way. Only by practicing these methods can listeners create a non-threatening, meaningful space for communication.
Emotional competence and emotional capital refer to the essential set of personal and social skills to recognize, interpret, and respond constructively to emotions in oneself and others. The term implies an ease around others and determines one's ability to effectively and successfully lead and express.
Information richness is defined by Daft and Lengel as "the ability of information to change understanding within a time interval". [1]Media richness theory states that all communication media vary in their ability to enable users to communicate and to change understanding. [5]
There are many theoretical works on the subject, including a vast number of popular books and websites. Manuals for students have been published since the 1940s. [5] In the 1950s and 1960s, college instructors in the fields of psychology and the study of education used to research, theory, and experience with their own students in writing manuals.
Communication skills develop throughout one's lifetime. The majority of language development happens during infancy and early childhood. The attributes for each level of development can be used to improve communication with individuals of these ages.
A person simultaneously making use of a laptop and mobile phone. Human multitasking is the concept that one can split their attention on more than one task or activity at the same time, such as speaking on the phone while driving a car.
British dictionary definition is "the ability to communicate effectively with people in a friendly way, especially in business" or personal effectiveness skills. [4] In business it is a connection among people in a humane level to achieve productivity. [5] Portland Business Journal describes people skills as: [6]