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The rate of complete, accurate information provided by Medicare customer service representatives was 15%. [116] Since then, steps have been taken to improve the quality of customer service given by Medicare contractors, specifically the 1-800-MEDICARE contractor.
The California Medical Assistance Program (Medi-Cal or MediCal) is the California implementation of the federal Medicaid program serving low-income individuals, including families, seniors, persons with disabilities, children in foster care, pregnant women, and childless adults with incomes below 138% of federal poverty level.
The Centers for Medicare & Medicaid Services (CMS) is a federal agency within the United States Department of Health and Human Services (HHS) that administers the Medicare program and works in partnership with state governments to administer Medicaid, the Children's Health Insurance Program (CHIP), and health insurance portability standards.
If you have a Medicare Advantage or prescription drug plan, you can also call the Investigations Medicare Drug Integrity Contractor at 877-772-3379. Any information you provide can help stop the ...
The plan also achieved a 91%-member satisfaction rating for 2023, according to the Centers for Medicare & Medicaid Services (CMS). It is the fifth year in a row that SCAN has scored 90% or higher. Overall, SCAN's California CMS Star rating announced by CMS in October 2023 reflected a decline to 3.5 from 4.5 stars.
The Commonwealth Fund. Accessed October 16, 2024, U.S. Centers for Medicare and Medicare Services. Accessed October 16, 2024. Medicare Part B Giveback Benefit explained, Humana. Accessed October ...