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  2. How do credit card refunds work? - AOL

    www.aol.com/finance/credit-card-refunds...

    When you request a credit card refund, the merchant or retailer sends the refund to your credit card issuer first. Your credit card issuer then applies the refund to your statement or balance as a ...

  3. Terms of Service - AOL Legal

    legal.aol.com/legacy/terms-of-service/full-terms/...

    You may cancel or we may terminate a fee-based Service at any time. You can cancel a fee-based Internet connectivity Service by calling, sending a fax, or mailing a letter to our Customer Service Department. Cancellation will take effect within 3 business days of receipt of your request.

  4. Business correspondence - Wikipedia

    en.wikipedia.org/wiki/Business_correspondence

    Business letters are the most formal method of communication following specific formats. They are addressed to a particular person or organization. A good business letter follows the seven C's of communication. The different types of business letters used based on their context are as follows, Letters of inquiry; Letters of claim/complaints

  5. Credit note - Wikipedia

    en.wikipedia.org/wiki/Credit_note

    A credit note or credit memo is a commercial document, utilized in business transactions to indicate a reduction in the amount owed by a customer or owed to a supplier. If the customer returns goods to the seller, the invoice previously issued is cancelled, in part or as a whole, with a credit note.

  6. Business letter - Wikipedia

    en.wikipedia.org/wiki/Business_letter

    Business letters can have many types of content, for example to request direct information or action from another party, to order supplies from a supplier, to point out a mistake by the letter's recipient, to reply directly to a request, to apologize for a wrong, or to convey goodwill. A business letter is sometimes useful because it produces a ...

  7. Return merchandise authorization - Wikipedia

    en.wikipedia.org/wiki/Return_merchandise...

    A return merchandise authorization (RMA), return authorization (RA) or return goods authorization (RGA) is a part of the process of returning a product to receive a refund, replacement, or repair to which buyer and seller agree during the product's warranty period. [1] [2]

  8. Cooling-off period (consumer rights) - Wikipedia

    en.wikipedia.org/wiki/Cooling-off_period...

    For example, in the European Union the Consumer Rights Directive of 2011 obliges member states to give purchasers the right to return goods or cancel services purchased from a business away from a normal commercial premises, such as online, mail order, or door-to-door, with limited exceptions, within two weeks or one year if the seller did not ...

  9. Form (document) - Wikipedia

    en.wikipedia.org/wiki/Form_(document)

    Forms, when completed, vary in their purpose; for example, a form might be a statement, a request, or an order. A cheque may also be considered a form. In addition, there are several forms for taxes. An example is a tax return; filling one out is required in order for the amount of tax one owes to be determined.