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  2. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California.It provides applications focused on sales, customer service, marketing automation, e-commerce, analytics, artificial intelligence, and application development.

  3. Sales force management system - Wikipedia

    en.wikipedia.org/wiki/Sales_force_management_system

    Salesforce management systems (also sales force automation systems (SFA)) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system, in which case they are often called CRM systems

  4. Data entry clerk - Wikipedia

    en.wikipedia.org/wiki/Data_entry_clerk

    A data entry clerk. A data entry clerk, also known as data preparation and control operator, data registration and control operator, and data preparation and registration operator, is a member of staff employed to enter or update data into a computer system. [1] [2] Data is often entered into a computer from paper documents [3] using a keyboard ...

  5. Use case - Wikipedia

    en.wikipedia.org/wiki/Use_case

    In software and systems engineering, a use case is a potential scenario in which a system receives an external request (such as user input) and responds to it. A use case is a list of actions or event steps typically defining the interactions between a role (known in the Unified Modeling Language (UML) as an actor) and a system to achieve a goal.

  6. Job description - Wikipedia

    en.wikipedia.org/wiki/Job_description

    A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...

  7. Office administration - Wikipedia

    en.wikipedia.org/wiki/Office_administration

    Office administration (shortened as Office AD and abbreviated as OA) is a set of day-to-day activities or tasks that are related to the maintenance of an office building, financial planning, record keeping and billing, personal development, physical distribution and logistics, within an organization.

  8. Clerk - Wikipedia

    en.wikipedia.org/wiki/Clerk

    A clerk is a white-collar worker who conducts record keeping as well as general office tasks, or a worker who performs similar sales-related tasks in a retail environment. The responsibilities of clerical workers commonly include record keeping , filing, staffing service counters, screening callers, and other administrative tasks. [ 1 ]

  9. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    A DMV clerk helps a customer with paperwork.. Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services.