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Zendesk, Inc. is an American company headquartered in San Francisco, California. It provides software-as-a-service products related to customer support , sales, and other customer communications. The company was founded in Copenhagen , Denmark , in 2007.
Base CRM (originally Future Simple or PipeJump, now Zendesk) is an enterprise software company based in Mountain View, California with R&D offices located in Kraków, Poland. It provides a web-based all-in-one sales platform that features tools for email, phone dialing, pipeline management, forecasting, reporting and more.
Server Operating System Database backend First Release Date Act! CRM: Pat Sullivan and Mike Muhney: 22.1 June 2020 Proprietary or SaaS: C#, .NET: yes Windows, Web, iOS, Android: MS SQL: 1987 Adempiere: Jorg Janke 3.9.3 December 2019 GPLv2: Java no Windows, Linux, Unix, Mac 2006 Base CRM/Zendesk: Base CRM 2016 2009 SaaS: Ruby on Rails, Python: yes
For small businesses, a CRM system may consist of a contact management system that integrates emails, documents, jobs, faxes, and scheduling for individual accounts. CRM systems available for specific markets (legal, finance) frequently focus on event management and relationship tracking as opposed to financial return on investment (ROI).
For companies developing CRM applications, see Category:Customer relationship management software companies. Subcategories. ... Zendesk; Zoho Office Suite
Oracle CRM is a customer relationship management system created by Oracle Corporation. [1] It includes a number of different cloud applications that can be deployed together or used individually to analyze customer data and help companies connect and manage sales, marketing, and customer support.