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ServiceNow, Inc. is an American software company based in Santa Clara, California, that supplies a cloud computing platform for the creation and management of automated business workflows. It is used predominantly for the automation of information technology process, for example, the reporting and resolution of issues impacting am organization ...
Logging as a service (LaaS) is an IT architectural model for centrally ingesting and collecting any type of log files coming from any given source or location such as servers, applications, devices etc. The files are "normalized" or filtered for reformatting and forwarding to other dependent systems to be processed as “native” data, which ...
An exporter is a software application that writes out a data file in a format different from its native format. [1] It does this via special algorithms (such as filters ). An exporter often is not an entire program by itself, but an extension to another program, implemented as a plug-in .
Log management is the process for generating, transmitting, storing, accessing, and disposing of log data. A log data (or logs) is composed of entries (records), and each entry contains information related to a specific event that occur within an organization's computing assets, including physical and virtual platforms, networks, services, and cloud environments.
A server log is a log file (or several files) automatically created and maintained by a server consisting of a list of activities it performed. A typical example is a web server log which maintains a history of page requests. The W3C maintains a standard format (the Common Log Format) for web server log files, but other proprietary formats ...
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
Tricentis' main products include Tricentis Tosca, qTest, LiveCompare, NeoLoad, [31] [32] and Tricentis Test Automation for ServiceNow. [33] Tosca is a continuous testing tool that combines multiple aspects of software testing (test case design, test automation, test data design and generation, and analytics) to test GUIs and APIs from a ...
The import and export of data is the automated or semi-automated input and output of data sets between different software applications.It involves "translating" from the format used in one application into that used by another, where such translation is accomplished automatically via machine processes, such as transcoding, data transformation, and others.