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The City of Rockford offers Online Bill Pay for four City Services: Building Permits. Apply and Pay for your Building Permits. Purchase Building Permits Online. Water Bill. Register and Pay your Water Bills online. Pay your Water Bill Online. Local Sales Tax. File and Pay your business's Local Sales Tax Return online.
The Utility Billing Division generates billing of water and rubbish pick up in one bill. Water meters are read every month and billed in accordance to the City's fee schedule . Water is measured in cubic feet, and billing is calculated in hundreds of cubic feet.
The Customer Service Center is responsible for city Utility Billing and collects payments for numerous activities, services, and fees across City Departments.
Welcome to the Utility Billing Online Payment Service. This service allows you to search for a specific record within the Utility Billing database to make a payment on. To begin, please enter the appropriate information in one of the searches below. Search by Account Number. Enter the Utility Billing Account Number you are attempting to search on.
The Water Division is comprised of three operating sections and Administration. The Division is responsible for production, quality control, water treatment, distribution, and related services to approximately 55,000 water customers.
Who can I talk to regarding my water bill or water service? All water questions can be answered by the Customer Service. For questions on your water bill, service, or quality call 779-348-7300.
Nexbillpay is a trusted third-party automated payment service that allows you to pay online. You will need your Account Number provided on your statement. If you do not have your statement handy, you may request your Account Number by calling Rockford Utilities Board at 256-935-4004.