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In 1984, the problem resolution offices (PRO) consisted of 80 full time employees and was headed by George A. O'Hanlon, the IRS ombudsman at the time. [5] [6] Commentators called for expanding the number of ombudsman as part of wider criticism of how the IRS was operating. [3]
The office of Commissioner was created by Congress as part of the Revenue Act of 1862. [3] Section 7803 of the Internal Revenue Code [ 4 ] provides for the appointment of a Commissioner of Internal Revenue to administer and supervise the execution and application of the internal revenue laws.
Daniel I. Werfel (born 1971) [1] is an American government official who has served as Commissioner of Internal Revenue since March 2023. He was formerly a Managing Director and Partner at Boston Consulting Group (BCG) from 2014 to 2023, acting Commissioner of Internal Revenue in 2013, and Controller of the Office of Management and Budget from 2011 to 2013.
Appeals staff has been cut by nearly 40 percent, from 2,172 in fiscal 2010 to 1,345 in 2017. [9]Nina E. Olson, when she served as the IRS National Taxpayer Advocate, mentioned Appeals in her 2018 testimony before Congress, advising lawmakers, "Activities like outreach and education, congressional and media relations, examinations, and collections in a country as large and diverse as ours ...
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The IRS Whistleblower Office announced that in fiscal year 2020, 169 whistleblowers were awarded a total of $86 million. [23] [24] Since the Office was founded, it has awarded more than $1.01 billion and collected $6.14 billion “in back taxes, interest, penalties, and criminal fines and sanctions.” [23]
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