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Note: If your connection problems persist, try removing the checkmark for call waiting. Dialing *70 can prevent the call from completing when the phone line does not have the call waiting feature active. Leave this option unchecked if you are no longer able to connect. 3.
Dial-up doesn't work with phone services offered by cable companies. Check your physical phone connection - A loose cable or cord can often be the cause of a connection problem. Unplug all phone devices in your home - Unplug all phone devices in your home, then reconnect just the modem. Try to connect online, and if it works, plug in each ...
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.
If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout. This can often help when you're having problems retrieving mail on a slower connection speed. Reset your web settings
Although POTS provides limited features, low bandwidth, and no mobile capabilities, it provides greater reliability than other telephony systems (mobile phone, VoIP, etc.). Many telephone service providers attempt to achieve dial-tone availability more than 99.999% of the time the telephone is taken off-hook .
The phone number we contact you with may be different each time. Enable 2-step for phone. 1. Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on. 3. Select Phone number for your 2-step verification method. 4. Follow the on-screen prompts to complete the process. Sign in with 2-step for phone. 1.