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Nurse and patient non-verbal communication. The use of effective communication among patients and healthcare professionals is associated with a patient's health outcome. However, scientific patient safety research by Annegret Hannawa, and others, has shown that ineffective communication can lead to patient harm.
Health communication is a unique niche in healthcare that allows professionals to use communication strategies to inform and influence decisions and actions of the public to improve health. Furthermore, health communication is essential in building connections between the patient and the provider.
Outpatient department of a hospital provides diagnosis and care for patients that do not need to stay overnight. [1] The departments are also sometimes called outpatient clinics, but are distinct from clinics independent of hospitals, almost all of which are designed mostly or exclusively for outpatient care and may be also be called outpatient clinics.
The importance of nonverbal communication is noted. [1] The model is based on 71 skills and techniques that improve patient interviews. [2] These include maintaining eye contact, active listening (not interrupting, giving verbal cues), summarizing information frequently, asking about patient ideas and beliefs, and showing empathy. [2]
Healthcare quality and safety require that the right information be available at the right time to support patient care and health system management decisions. Gaining consensus on essential data content and documentation standards is a necessary prerequisite for high-quality data in the interconnected healthcare system of the future.
Outcome contains all the effects of healthcare on patients or populations, including changes to health status, behavior, or knowledge as well as patient satisfaction and health-related quality of life. Outcomes are sometimes seen as the most important indicators of quality because improving patient health status is the primary goal of healthcare.
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