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Quality control (QC) is a process by which entities review the quality of all factors involved in production. ISO 9000 defines quality control as "a part of quality management focused on fulfilling quality requirements". [1] This approach places emphasis on three aspects (enshrined in standards such as ISO 9001): [2] [3]
Quality management ensures that an ... Walter A. Shewhart made a major step in the evolution towards quality management by creating a method for quality control for ...
The first edition of Juran's Quality Control Handbook was published in 1951. He also developed the "Juran's trilogy", an approach to cross-functional management that is composed of three managerial processes: quality planning, quality control, and quality improvement. These functions all play a vital role when evaluating quality.
PDCA or plan–do–check–act (sometimes called plan–do–check–adjust) is an iterative design and management method used in business for the control and continual improvement of processes and products. [1] It is also known as the Shewhart cycle, or the control circle/cycle. Another version of this PDCA cycle is OPDCA. [2]
The seven basic tools of quality are a fixed set of visual exercises identified as being most helpful in troubleshooting issues related to quality. [1] They are called basic because they are suitable for people with little formal training in statistics and because they can be used to solve the vast majority of quality-related issues. [2]
Analysis: In this step, various tools for quality analysis are used. This includes Control charts, Pareto charts, cause-and-effect diagrams, scatter diagrams, and histograms. 4. Action: Based on the analysis, an action is taken. 5. Study: The results are studied to see if they conform to what was expected and to learn from what was not expected ...