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A return merchandise authorization (RMA), return authorization (RA) or return goods authorization (RGA) is a part of the process of returning a product to receive a refund, replacement, or repair to which buyer and seller agree during the product's warranty period. [1] [2]
In 1973, Samsung and Sanyo created Samsung-Sanyo Parts, the predecessor of Samsung Electro-Mechanics. By 1981, Samsung Electric had manufactured over 10 million black-and-white televisions . In 1974, Samsung Group expanded into the semiconductor business by acquiring Korea Semiconductor, which was on the verge of bankruptcy while building one ...
The Magnuson–Moss Warranty Act (P.L. 93-637) is a United States federal law (15 U.S.C. § 2301 et seq.). Enacted in 1975, the federal statute governs warranties on consumer products. The law does not require any product to have a warranty (it may be sold "as is"), but if it does have a warranty, the warranty must comply with this law.
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He envisioned a TV that would never require costly repairs, and early on started offering a 4-year warranty on picture tube, parts and labor. By the mid-1970s and the advent of solid-state electronics, Mathes had achieved results. The TV consisted of 11 parts: 7 circuit boards, a tuner, a picture tube, a transformer, and the cabinet.
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Spare parts that are needed to support condemnation of repairable parts are known as replenishment spares . A rotable pool is a pool of repairable spare parts inventory set aside to allow for multiple repairs to be accomplished simultaneously, which can be used to minimize stockout conditions for repairable items.
Full data destruction and factory reset: the device retains no data from any previous owner. Often, the testing process is fully automated. Commonly used testing certification providers include Phonecheck [5] and Blackbelt. [6] Specialist retailers of refurbished devices typically provide: Warranty (typically 12 months) [7]