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  2. Criticism of Comcast - Wikipedia

    en.wikipedia.org/wiki/Criticism_of_Comcast

    Comcast has also had several customer service scandals, the most notorious of which featured a representative not allowing a customer to cancel his service. This clip went viral. Comcast has also been widely criticized, most publicly by Netflix , for its position against net neutrality , the principle that all traffic on the internet should be ...

  3. Opinion - Happy holidays? Only if you don’t need customer ...

    www.aol.com/opinion-happy-holidays-only-don...

    Ask anyone who has called Verizon, Comcast or their internet service provider. ... Later in the day, I tried again, hoping to get a more knowledgeable and helpful customer service representative ...

  4. Ryan Block - Wikipedia

    en.wikipedia.org/wiki/Ryan_Block

    In July 2014, Block and his wife attempted to disconnect their Comcast service over the telephone and were repeatedly blocked by the Comcast representative in a call which lasted 18 minutes. The last 8 minutes of this phone call was recorded by Block and posted to Reddit, immediately going viral across the internet. The next day Comcast apologized.

  5. Behind Comcast's big TV deal: a bleak picture for once ... - AOL

    www.aol.com/news/behind-comcasts-big-tv-deal...

    Consumers also can cancel streaming services with a click of a button — without haggling with a customer service representative at a pay-TV company call center. Read more: Andy Cohen turned ...

  6. Email Support-AOL Help

    help.aol.com/email-support

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  7. How Comcast plans to fix its failed customer service - AOL

    www.aol.com/article/2015/05/06/how-comcast-plans...

    For premium support please call: 800-290-4726 more ways to reach us

  8. Comcast - Wikipedia

    en.wikipedia.org/wiki/Comcast

    Comcast's Customer Service Rating by the ACSI surveys indicate that the company's customer service has not improved since the surveys began in 2001. Analysis of the surveys states that "Comcast is one of the lowest scoring companies in ACSI. As its customer satisfaction eroded by 7% over the past year, revenue increased by 12%."

  9. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.