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  2. Social media use by businesses - Wikipedia

    en.wikipedia.org/wiki/Social_media_use_by_businesses

    Social media use by businesses includes a range of applications. Although social media accessed via desktop computers offer a variety of opportunities for companies in a wide range of business sectors, mobile social media, which users can access when they are "on the go" via tablet computers or smartphones, benefit companies because of the location- and time-sensitive awareness of their users.

  3. Social media: What the platforms are for and how they work - AOL

    www.aol.com/social-media-platforms-090009600.html

    For years, it felt like the social media landscape didn’t change much. New apps came, new apps went, and the last one to really make a dent in the market was TikTok back in 2020.

  4. Corporate social media - Wikipedia

    en.wikipedia.org/wiki/Corporate_social_media

    Social media currently can be crucial to the success of growing numbers in a companies value chain activities. [2] For marketers, Social media is a mandatory element within the promotional mix. [2] Marketers also need to understand that marketing on social media can come with difficulties and challenges, and face both reputation and economic ...

  5. List of social platforms with at least 100 million active users

    en.wikipedia.org/wiki/List_of_social_platforms...

    Meta Platforms United States: 2009 2 billion [3] Had 1 billion daily active users when it had 1.3 billion monthly active users [citation needed] Instagram: Meta Platforms United States: 2010 2 billion [4] 4 TikTok: ByteDance United States [5] 2016 1.582 billion [3] 5 WeChat: Tencent China: 2011 1.343 billion [3] 6 Messenger: Meta Platforms ...

  6. Social media marketing - Wikipedia

    en.wikipedia.org/wiki/Social_media_marketing

    Social media marketing is the use of social media platforms and websites to promote a product or service. [1] Although the terms e-marketing and digital marketing are still dominant in academia, social media marketing is becoming more popular for both practitioners and researchers.

  7. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Social media such as social networking sites, blogs, and forums can also be used to collect and analyze information. Understanding the customer and capturing this data allows companies to convert customers' signals into information and knowledge that the firm can use to understand a potential customer's desired relations with a brand.

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