When.com Web Search

Search results

1. Results From The WOW.Com Content Network

2. Change management (ITSM) - Wikipedia

   en.wikipedia.org/wiki/Change_management_(ITSM)

   Change management is an IT service management discipline. The objective of change management in this context is to ensure that standardized methods and procedures are used for efficient and prompt handling of all changes to control IT infrastructure, in order to minimize the number and impact of any related incidents upon service. Changes in ...

3. Tudor IT Process Assessment - Wikipedia

   en.wikipedia.org/wiki/Tudor_IT_Process_Assessment

   A process assessment is conducted to get a clear view of the current practices in an organization in a particular domain (e.g. the IT service management domain in TIPA for ITIL). The goal is to compare these practices to a renowned reference so that the current status of the processes can be measured and appropriate suggestions for process ...

4. IT service management - Wikipedia

   en.wikipedia.org/wiki/IT_service_management

   Execution of ITSM processes in an organization, especially those processes that are more workflow-driven, can benefit significantly from being supported with specialized software tools. [4] ITSM tools are often marketed as ITSM suites, which support a whole set of ITSM processes.

5. ISO/IEC 15504 - Wikipedia

   en.wikipedia.org/wiki/ISO/IEC_15504

   ISO/IEC 15504 Information technology – Process assessment, also termed Software Process Improvement and Capability dEtermination (SPICE), is a set of technical standards documents for the computer software development process and related business management functions.

6. Software Engineering Process Group - Wikipedia

   en.wikipedia.org/wiki/Software_Engineering...

   A Software Engineering Process Group (SEPG) is an organization's focal point for software process improvement activities. These individuals perform assessments of organizational capability, develop plans to implement needed improvements, coordinate the implementation of those plans, and measure the effectiveness of these efforts.

7. ITIL - Wikipedia

   en.wikipedia.org/wiki/ITIL

   ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.