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Try another web browser - If you can access your account in another browser, the problem isn't with your account; you'll need to fix the issue in your preferred browser. Someone changed your password - An unauthorized party could have broken in and changed your password. Use the Sign-in Helper to get back into your account and change your password.
Clear your browser's cache to reset your browser back to its previous state. Doing this will wipe out all the little unwanted bits of info that have been stored in your browser, resetting it and making it overall run better.
Click Manage Profiles. Click the Email Accounts button. Look for the email account you want to update and double-click on it. Remove and re-enter your AOL Mail password. (Note: If you use an app password for Outlook, you may need to create a new app password. See the info below.) Check the status. When it says "Completed," click Close.
The new profile is created by making a copy of a special profile named Default User. It is permissible to modify this Default User profile (within certain guidelines) so as to provide a customized working environment for each new user. Modification of the Default User profile should ideally be done prior to any users logging-on to the computer.
Monitoring your recent login activity can help you find out if your account has been accessed by unauthorized users. Review your recent activity and revoke access to suspicious entries using the info below.
Discover the latest breaking news in the U.S. and around the world — politics, weather, entertainment, lifestyle, finance, sports and much more.
Problem with your username - your username was unsuitable and has been blocked; you need to choose another before continuing. Unintended triggering of anti-vandalism systems (known as "collateral damage") - your IP address unfortunately happens to match an IP address used by a blocked account. Ask for further information and/or request unblocking.
Sign in to the AOL Account Security page.; Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts.