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  2. Case interview - Wikipedia

    en.wikipedia.org/wiki/Case_interview

    A case interview is a job interview in which the applicant is presented with a challenging business scenario that he/she must investigate and propose a solution to. Case interviews are designed to test the candidate's analytical skills and "soft" skills within a realistic business context.

  3. ServiceNow - Wikipedia

    en.wikipedia.org/wiki/ServiceNow

    ServiceNow, Inc. is an American software company based in Santa Clara, California, that supplies a cloud computing platform for the creation and management of automated business workflows. It is used predominantly for the automation of information technology process, for example, the reporting and resolution of issues impacting am organization ...

  4. Software testing - Wikipedia

    en.wikipedia.org/wiki/Software_testing

    Test development: test procedures, test scenarios, test cases, test datasets, test scripts to use in testing software. Test execution: testers execute the software based on the plans and test documents then report any errors found to the development team. This part could be complex when running tests with a lack of programming knowledge.

  5. Scenario testing - Wikipedia

    en.wikipedia.org/wiki/Scenario_testing

    Scenario testing is a software testing activity that uses scenarios: hypothetical stories to help the tester work through a complex problem or test system. The ideal scenario test is a credible, complex, compelling or motivating story; the outcome of which is easy to evaluate. [ 1 ]

  6. Scenario planning - Wikipedia

    en.wikipedia.org/wiki/Scenario_planning

    Authors refer to this type as Delphi-scenario (writing), expert-based scenarios, or Delphi panel derived scenarios. Von der Gracht (2010) [41] is a scientifically valid example of this method. Since scenario planning is “information hungry”, Delphi research can deliver valuable input for the process.

  7. Incident management - Wikipedia

    en.wikipedia.org/wiki/Incident_management

    An incident is an event that could lead to the loss of, or disruption to, an organization's operations, services or functions. [2] Incident management (IcM) is a term describing the activities of an organization to identify, analyze, and correct hazards to prevent a future re-occurrence.