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Call the Nurse Advice Line. The Nurse Advice Line is available to active Health New England members 24 hours a day, 7 days a week at (866) 389-7613. Interpretation services are also available for your call.
Health New England. One Monarch Place, Suite 1500. Springfield, MA 01144-1500. Member Services (local): (413) 787-4004. Member Services (toll-free): (800) 310-2835. TTY: 711. Member Services Hours: 8:00 a.m. - 6:00 p.m. Member Services Email: memberservices@hne.com. Write us a note: Compose Message.
Local: (413) 787-0010. Toll Free: (877) 443-3314 (TTY: 711) Fax: (413) 233-2655. Hours: 8 a.m. - 8 p.m. / Mon - Fri (Oct. 1 - Mar. 31: 8 a.m. - 8 p.m. / 7 days a week) Due to COVID-19, we are not accepting walk-ins or in-person appointments. Prescription Drug Questions:
For all questions or concerns, Providers may call Health New England at 413-233-3313 or 800-842-4464, extension 5000.
Contact Member Services. Direct Line: (413) 787-4004. Toll Free: (800) 310-2835. TTY: 711
MassHealth Plan. Call our Member Services at 800.786.9999 (TTY: 800.439.2370) Monday - Friday, 8 a.m. to 6 p.m. To become an HNE Be Healthy member or to learn more about all of your health plan options, call the MassHealth Customer Service Center at 800.841.2900 (TTY 800.497.4648) Monday – Friday 8 a.m. to 6 p.m. or visit the MassHealth ...
Contact Health New England before purchasing an unsolicited health insurance policy or changing the terms of your current health insurance policy. Attention: Health New England is not accepting walk-ins at this time. Visit the Contact Us page to learn how to reach us. Have Questions About the Coronavirus and What’s Covered by Health New England?
We’re here to help. Health New England Member Services: Our member services team is here to help answer your questions related to your BeHealthy Partnership plan. Give us a call Monday through Friday from 8:00 a.m. to 6:00 p.m. Local: (413) 788-0123. Toll-free: (800) 786-9999.
TELADOC. Health New England members have access to U.S. board-certified physicians 24/7/365 through Teladoc ®. With Teladoc, you can request a phone, mobile app or online video consultation with a Teladoc physician to treat non-emergency medical issues such as colds and the flu, bronchitis, allergies, rashes and more. Learn More >
Primary Phone Number: 877-771-6690. Fax: 888-467-1990. Primary Email: info_NE@adapthealth.com