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1. Complaint submitted. You submit a complaint, or another government agency forwards your complaint to us. You will receive email updates and can check the status of your complaint. 2. Route. We'll send your complaint directly to the company so it can review the issues in your complaint.
The CFPB is standing up for you. 4 million+ consumer complaints received responses. $20.7 billion+ in financial relief as a result of CFPB actions. 205 million+ people eligible for financial relief.
To submit a complaint about consumer financial products or services, please use our online complaint form. Paperwork Reduction Act. For questions or information about our compliance with the Paperwork Reduction Act (PRA) Email: CFPB_PRA@cfpb.gov. Plain writing feedback.
If you’re having issues with a financial service provider – be it with overdraft fees, a HELOC or student loans – filing a complaint with the CFPB can help you get to a resolution.
The CFPB has handled over three million complaints, helping consumers connect with financial companies to get direct responses about problems with mortgages, student loans, debt collection, credit reports, and other financial products and services.
The Consumer Financial Protection Bureau (CFPB) helps consumers by providing educational materials and accepting complaints. It supervises banks, lenders, and large non-bank entities, such as credit reporting agencies and debt collection companies.
Submit a complaint directly to the companies involved using the CFPB’s complaint form. If you don't want a response from the company or your financial issue has already passed and you want the CFPB to know, you can tell your story.
Filing a CFPB complaint can help you resolve issues with financial companies after you’ve exhausted other options. Learn how to file a complaint and what happens next.
We send consumers’ complaints about consumer financial products and services—including complaints referred to the CFPB by prudential regulators and other government agencies—to the CFPB-supervised bank or credit union or to the nonbank identified by the consumer.
You can submit a complaint to the Consumer Financial Protection Bureau (CFPB) through its website, over the phone, using the toll free number, by sending a fax, or by sending it through the...