When.com Web Search

Search results

1. Results From The WOW.Com Content Network

2. Microsoft Operations Framework - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Operations_Framework

   The Operate Phase deals with the efficient operation, monitoring, and support of deployed services in line with agreed-to service level agreement (SLA) targets. The Manage Layer helps users establish an integrated approach to IT service management activities through the use of risk management, change management, and controls. It also provides ...

3. System Center Operations Manager - Wikipedia

   en.wikipedia.org/wiki/System_Center_Operations...

   It was later renamed into Microsoft Operations Manager (MOM) - in 2003, Microsoft began work on the next version of MOM: It was called Microsoft Operations Manager 2005 and was released in August 2004. [5] [6] Service Pack 1 for MOM 2005 was released in July 2005 with support for Windows 2003 Service Pack 1 and SQL Server 2000 Service Pack 4.

4. System Center Service Manager - Wikipedia

   en.wikipedia.org/wiki/System_Center_Service_Manager

   System Center Service Manager is a software product by Microsoft to allow organizations to manage incidents and problems. [1] [2] Microsoft states that the product is compliant with industry best practices such as the Microsoft Operations Framework and ITIL. SCSM has integrated ITIL compliant fulfillment of service requests.

5. IT service management - Wikipedia

   en.wikipedia.org/wiki/IT_service_management

   A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.

6. System Center Advisor - Wikipedia

   en.wikipedia.org/wiki/System_Center_Advisor

   Microsoft System Center Advisor (SCA; formerly Codename Atlanta), is a commercial software as a service offering from Microsoft Corporation that helps change or assess the configuration of Microsoft Servers software over the Internet. [1]

7. Microsoft Solutions Framework - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Solutions_Framework

   Microsoft Solutions Framework (MSF) is a set of principles, models, disciplines, concepts, and guidelines for delivering information technology services from Microsoft.MSF is not limited to developing applications only; it is also applicable to other IT projects like deployment, networking or infrastructure projects.