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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure ...

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    Assist by AOL simplifies technology for you. Our tech experts are available and prepared to assist with a wide range of technical problems, regardless of their size, on nearly all types of devices, including speeding up your slow computer, removing computer viruses, troubleshooting your printer, network or wireless connection, using your smartphone, smart TV, gaming systems and more.

  4. Internet Control Message Protocol - Wikipedia

    en.wikipedia.org/wiki/Internet_Control_Message...

    The router cannot queue any more data than the capacity of the limited buffering space. Thus if the queue gets filled up, incoming data is discarded until the queue is no longer full. But as no acknowledgement mechanism is present in the network layer, the client does not know whether the data has reached the destination successfully.

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  7. MTR (software) - Wikipedia

    en.wikipedia.org/wiki/MTR_(software)

    The tool is often used for network troubleshooting. By showing a list of routers traversed, and the average round-trip time as well as packet loss to each router, it allows users to identify links between two given routers responsible for certain fractions of the overall latency or packet loss through the network. [4]

  8. Route flapping - Wikipedia

    en.wikipedia.org/wiki/Route_flapping

    Route flapping is caused by pathological conditions (hardware errors, software errors, configuration errors, intermittent errors in communications links, unreliable connections, etc.) within the network which cause certain reachability information to be repeatedly advertised and withdrawn.

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    Get friendly tech support online and over the phone with Assist by AOL. Virus removal, slow computers and more. Get affordable expert help today.