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  2. Southwest Airlines quietly rolls out a new compensation ...

    www.aol.com/southwest-airlines-quietly-rolls...

    The airline agreed to the compensation program after the holiday meltdown that resulted in 16,900 flight cancellations and stranded 2 million passengers. The settlement included a $35 million cash ...

  3. Southwest Airlines reaches $140 million settlement over ... - AOL

    www.aol.com/news/southwest-airlines-reaches-140...

    Southwest Airlines will pay a $35 million fine as part of a $140 million settlement to resolve a federal investigation into a debacle in December 2022 when the airline canceled thousands of ...

  4. Southwest fined $140 million over 2022 holiday flight disruptions

    www.aol.com/news/southwest-fined-140-million...

    The Transportation Department fined Southwest Airlines $140 million for major flight disruptions during the 2022 holiday season and resulted in almost 17,000 significantly delayed or canceled ...

  5. Air Passengers Rights Regulation - Wikipedia

    en.wikipedia.org/wiki/Air_Passengers_Rights...

    The Air Passengers Rights Regulation 2004 [1] [2] (Regulation (EC) No 261/2004) is a regulation in EU law establishing common rules on compensation and assistance to passengers in the event of denied boarding, flight cancellations, or long delays of flights. It requires compensation of €250 to €600 [3] depending on the flight distance for ...

  6. 2022 Southwest Airlines scheduling crisis - Wikipedia

    en.wikipedia.org/wiki/2022_Southwest_Airlines...

    In June and October 2021 Southwest suffered mass cancellation events. [15] Southwest canceled more than 2,000 flights during the October 2021 event, blaming a combination of weather, insufficient staff, and air traffic control. The disruption to Southwest's system was worse than with other airlines at the time.

  7. Airlines are waiving cancellation fees and capping fares for ...

    www.aol.com/airlines-waiving-cancellation-fees...

    The airline said if passengers cannot reschedule, they can cancel the reservation and will get a credit for the amount of the fare that can be used up to one year from the initial ticket being issued.

  8. Airline complaints - Wikipedia

    en.wikipedia.org/wiki/Airline_complaints

    In Europe, air passengers have more rights than in the US and must be compensated by law for overbookings, cancellations or flight delays. [5] After this law (Regulation 261/2004) was introduced in the EU in early 2005, complaints soared, as expected, since more compensation could be expected by passengers who officially complained. [6]

  9. Helene delay or cancel your flight? What to expect from your ...

    www.aol.com/hurricane-helene-delay-cancel-flight...

    The Department of Transportation requires airlines to offer refunds for flight cancellations, ... JetBlue and Southwest also offer additional compensation when the flight is delayed by three or ...