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2. Persona (user experience) - Wikipedia

   en.wikipedia.org/wiki/Persona_(user_experience)

   Here, the illustration person called Femi is a persona used online. A persona (also user persona, user personality, customer persona, buyer persona) in user-centered design and marketing is a personalized fictional character created to represent a potential end user. [1] Personas represent the similarities of consumer groups or segments.

3. Customer experience - Wikipedia

   en.wikipedia.org/wiki/Customer_experience

   To map a customer journey is important to consider the company's customers (buyer persona), the customer journey's time frame, channels (telephone, email, in-app messages, social media, forums, recommendations), first actions (problem acknowledgment), and last actions (recommendations or subscription renewal). Customer Journey Maps are good ...

4. Category:People and person templates - Wikipedia

   en.wikipedia.org/wiki/Category:People_and_person...

   Do not add templates to this category: instead, use the appropriate sub-category. Subcategories This category has the following 26 subcategories, out of 26 total.

5. User story - Wikipedia

   en.wikipedia.org/wiki/User_story

   In software development and product management, a user story is an informal, natural language description of features of a software system. They are written from the perspective of an end user or user of a system, and may be recorded on index cards, Post-it notes, or digitally in specific management software. [1]

6. AOL Mail

   mail.aol.com

   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

7. Template:Infobox person - Wikipedia

   en.wikipedia.org/wiki/Template:Infobox_person

   An infobox for articles about people Template parameters [Edit template data] This template has custom formatting. Parameter Description Type Status Honorific prefix honorific_prefix honorific-prefix honorific prefix pre-nominals Honorific prefix(es), to appear on the line above the person's name Unknown optional Name name Common name of person (defaults to article name if left blank; provide ...

8. Create and manage an AOL Mail account - AOL Help

   help.aol.com/articles/aol-mail-account-and-password

   Still need help? Call customer support at 1-800-827-6364 to get live expert help from AOL Customer Care.

9. Use case - Wikipedia

   en.wikipedia.org/wiki/Use_case

   Below is a sample use case written with a slightly modified version of the Cockburn-style template. Note that there are no buttons, controls, forms, or any other UI elements and operations in the basic use case description, where only user goals, subgoals, or intentions are expressed in every step of the basic flow or extensions.