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  2. When your devices need repairs, here’s where to start - AOL

    www.aol.com/lifestyle/devices-repairs-where...

    In this case you can drop your item off at a store, mail it in, or even get a technician to visit your home. ... you can ship it back to Amazon for a refund or a replacement. Once these gadgets ...

  3. Hundreds of thousands of merchants on Amazon will get a brief reprieve from a new controversial fee that was to take effect on April 1, a company executive said.. Amazon will still charge affected ...

  4. Product return - Wikipedia

    en.wikipedia.org/wiki/Product_return

    In certain countries, such as Australia, consumer rights dictate that under certain situations consumers have a right to demand a refund. [3] These situations include sales that relied on false or misleading claims, defective goods, and undisclosed conditions of sale. There are various reasons why customers may wish to return merchandise.

  5. Return merchandise authorization - Wikipedia

    en.wikipedia.org/wiki/Return_merchandise...

    A return is costly for the vendor and inconvenient for the customer; any return that can be prevented benefits both parties. Returned merchandise requires management by the manufacturer after the return. The product has a second life cycle after the return. An important aspect of RMA management is learning from RMA trends to prevent further ...

  6. Exclusive: The FTC is probing Amazon’s new controversial fees ...

    www.aol.com/finance/exclusive-ftc-probing-amazon...

    Amazon sellers accounted for more than 60% of items sold on the company’s shopping sites during the holiday quarter, with the tech giant generating $140 billion in revenue from seller fees alone ...

  7. Return fraud - Wikipedia

    en.wikipedia.org/wiki/Return_fraud

    Return fraud is the act of defrauding a retail store by means of the return process.There are various ways in which this crime is committed. For example, the offender may return stolen merchandise to secure cash, steal receipts or receipt tape to enable a falsified return, or use somebody else's receipt to try to return an item picked up from a store shelf.

  8. Amazon axes a major fee for sellers ahead of the crucial ...

    www.aol.com/finance/amazon-axes-major-fee...

    The so-called "overage" fee penalized sellers whose inventory in Amazon warehouses exceeded the limit set by the company, either because customer demand had slowed or for other reasons.

  9. Overpayment scam - Wikipedia

    en.wikipedia.org/wiki/Overpayment_scam

    An overpayment scam, also known as a refund scam, is a type of confidence trick designed to prey upon victims' good faith. In the most basic form, an overpayment scam consists of a scammer claiming, falsely, to have sent a victim an excess amount of money.